We strive to make our service the very best from first contact and the taxi ride, through to our billing and management reporting.

Size matters

As part of the largest taxi operator in Auckland we’re able to offer our business customers a truly tailored package. With over 750 vehicles in the extended fleet and access to the largest number of dedicated inner city ranks, we have the strength and size to meet the needs of your unique organisation.

Our account customers include NZ Blood Service and we have access key locations such as Queens Wharf and the Eastern Viaduct, as well as all the terminals operated at Auckland International Airport.

Billing flexibility

We accept TaxiCharge cards, vouchers and all major credit cards, Total Mobility cards and have POS terminals installed to give you speedy and secure processing.

On top of these payment options, we can design a billing and reporting solution that suits your organisation. We offer innovative systems, such as personalised cards or a simple PIN number quoted when making a telephone booking.

Quality as standard

As part of a large organisation it is important we have robust checks and measures in place to ensure we continue to deliver the very best service. So we use a complete Quality Assurance Programme to help us stay focused. As well as scheduled and random inspections, vehicle presentation standard guidelines, and a mystery passenger programme, we regularly ask for our customers’ feedback. As part of this programme we also carefully select and manage our drivers (link to drivers and vehicles page)

Click here to read more about our Quality Assurance Programme.

   

 

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